1. INCLUSIONS AND EXCLUSIONS
Inclusions
* Fares include all group shore programs during the course of the cruise
* Fares cover the cost of cruise
* Soft drinks and all meals on board
* Transfer to and from major hotels in the Sanur, Kuta and Nusa Dua areas of Bali
* Diving activities including tanks, weights and weight belt
* Government taxes
Exclusions
* International and domestic air transportation
* Hotels and meals ashore before and after the cruise
* Travel insurance
* Onboard purchases
* Dive equipment rental
* Private tours
* Laundry
* Photographic processing
* On-board telecommunications
* Crew gratuities
2. RESERVATIONS AND DEPOSITS
All reservations must be made by electronic mail or facsimile transmission must include
your agent referencee number and state the cruise number for which the reservation
refers, the number of berths required, all passenger names and any special requirements.
A deposit of 30% per person to be sent to Ena Dive Bank Account (ref:payment details
Clause 15) no later than 10 days after the date the reservation is made. If this booking
fee is not received within the stated period of time then Ena Dive will automaitcally offer
the berths to other travel and booking agents.
3. PAYMENT OF THE BALANCE
Payment of the balance must be made to your travel agent or direct 90 days prior to
departure date. If full payment of the balance is not received with by this date then
Ena Dive can cancel the booking and enforce cancellation policy as set out in
Clause 5.3.
4. SHORT NOTICE BOOKINGS
Full payment must be made at the time of booking if the reservation is made less than
90 days prior to departure. Please refer to payment details in Clause 15.
5. ALTERATIONS TO RESERVATIONS
5.1 General
If an agent wishes to cancel or change a reservation. In any way, it mus be done by
registered post, facsimile transmission or electronic mail to Ena Dive at the address
below
5.2 Amendment Fees
An administrative charge of 20% of the invoice will be charged if any changes are
made to your booking 90 days or less prior to departure date. The date that Ena
Dive receives the alterations to your booking by electronic mail, facsimile transmission
or registered post will be the date used to determine whether a fee will be charged.
On Saturdays, Sundays and public holidays he next working day will count.
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